Extel: home fiber, travel eSIM and bill payments in the MyTele app, plus connectivity and payments for business

01TeleFiber Home & Business

Home internet,booked in minutes.

Check your street, choose a speed and book a free installation, all from the MyTele app.

One app for everythingBook fiber, buy a travel eSIM and pay household bills from the same MyTele account.
Help that answersTalk to a real person in English or Swahili, any time of day.
Happy family at home on fast fiber
⚡100 MbpsStreaming on 4 screens
✓Installed in 48 hours
TeleFiber HomeTeleFiber BusinessFree Installation
01
Start with you

Real problems, sorted in one app

Everyday moments our customers face, and how MyTele takes care of them.

TeleFiber HomeWi‑Fi keeps droppingFiber to your door. Calls that stay steady.Check my street →
Something else on your mind?Ask a real person, in English or Swahili.
Ask in the app
How it works

Three steps. No queues, no paperwork.

  1. Check your street
    Type your address and see if TeleFiber reaches your home.
  2. Pick a speed and a time
    Choose your plan and a free installation slot that suits you.
  3. Get connected
    A technician sets up your router. Follow them live in the app.
Check my street Free installation · No contract
Check your street
01Step 1 of 3Check your street
TeleFiber

Don't guess Mbps. Tell us about your home.

Two quick questions and we'll pick the speed that fits, so you never pay for more than you use.

1. How many people live with you?
2. What do you do online at home?
Your best fitFamily plan
60Mbps
Basic · 30Family · 60Ultra · 100
For a busy home where everyone is online.HD streaming on 3 screensWork and school from homeOnline gaming
TZS85,000/ monthCheck my street →
Free installation · No contract · Change speed any month
Travel eSIM

Fly anywhere. Land already online.

Pick your destination and see the price. It switches on when you land, from any country.

eSIM boarding passMyTele
FromANYWhere you areToKENKenya
Data3 GBValid7 daysPriceTZS15,000
Get my eSIM in the app
Pay bills

Every bill at home, in two taps.

Pick a biller, pay from your wallet, and get your token or receipt instantly. Any hour.

Meter number0145 2287 6630
Smiling woman celebrating a paid bill on her phone
ReceiptMyTele
LUKU · waiting for payment
Due soon
DStvin 3 days
DAWASAin 9 days
TeleFiberin 14 days
For business

Connectivity and payments built for Tanzanian business.

From a single shop to a national branch network: dedicated fiber, private networks, payment gateways and managed security. One partner, one SLA, one invoice.

Built for
  • Banks & SACCOs
  • Hotels & lodges
  • Hospitals & clinics
  • Retail chains
  • NGOs & public sector
  • Schools & universities
Shop cashier taking a mobile payment at the counter
Uptime SLA on dedicated internet
99.9%
Network operations centre
24/7
On-site fault response target
4 h
Symmetric dedicated capacity
10 Gbps
Business solutions

Everything your business runs on, from one partner.

Mix and match connectivity, payments, mobility and security. We design it as one system and support it under one SLA.

Fiber built for business: from a single shop to a national branch network.

Dedicated Internet Access

Uncontended, symmetric fiber with a financially backed SLA.

  • 10 Mbps – 10 Gbps symmetric
  • 99.9% uptime SLA
  • Static IP block included
Talk to sales

Site-to-site & SD-WAN

Join every branch into one private, centrally managed network.

  • Layer 2 and Layer 3 VPN
  • Central policy and monitoring
  • Fiber with 4G failover
Talk to sales

Managed Wi‑Fi

Staff and guest Wi‑Fi for hotels, campuses and offices.

  • Coverage design per floor
  • Captive portal and vouchers
  • Usage analytics
Talk to sales

TeleFiber Business

Fast, self-serve fiber plans for shops and small offices.

  • 50 – 300 Mbps
  • Static IP on Office and Pro
  • Order in the MyTele app
See details
Our network

A fiber backbone built to stay up.

Telxer's fiber runs between Tanzania's main business centres in protected rings, so traffic reroutes automatically if a path is cut.

13
Regional points of presence
Ring
Protected backbone design
2
Diverse international routes
  • Core point of presence
  • Regional point of presence
  • Backbone fiber
International capacityDar es SalaamDodomaArushaMwanzaMbeyaZanzibarTangaMorogoroMoshiIringaTaboraKigomaMtwara
Talk to sales

Tell us what you're building. We'll design the rest.

Whether it's one office or a hundred branches, a solutions engineer will help you scope it.

  1. 01A solutions engineer replies within one business day.
  2. 02We book a free site survey at a time that suits you.
  3. 03You get a design and fixed-price proposal.
Interested in

Get MyTele

Your home, your trips, your bills. One app.

  1. 01Download and sign upFree on iPhone and Android. Use your phone number.
  2. 02Pick what you needBook fiber, buy a travel eSIM or pay a bill.
  3. 03Done in minutesTokens, receipts and installation updates, all in one place.
Scan to downloadPoint your phone camera here
Hand holding a phone with the MyTele app open